be999a Privacy Policy

1 Introduction

be999a ("be999a", "we", "us", "our") operates the online casino and sports betting platform accessible at be999a.vip. We are committed to protecting the privacy and personal data of all players and visitors who use our platform. This Privacy Policy sets out, in clear and transparent terms, how we collect, store, process, use, and protect your personal information when you interact with the be999a website and its associated services.

This Privacy Policy applies to all data subjects whose personal data is processed by be999a, including registered account holders, prospective players who begin but do not complete registration, and visitors who browse the be999a platform without registering. By accessing or using be999a.vip in any capacity, you acknowledge that you have read and understood this Privacy Policy.

This Privacy Policy should be read alongside be999a's Terms & Conditions and Responsible Gaming Policy, both of which are accessible from the footer navigation of this website. In the event of any conflict between this Privacy Policy and another document, this Privacy Policy shall govern with respect to all privacy and data-protection matters.

2 Data Controller

For the purposes of applicable data protection law, be999a acts as the data controller in respect of all personal data collected from players and visitors through the be999a.vip platform. As data controller, be999a determines the purposes and means by which your personal data is processed.

If you have any questions about how be999a processes your personal data, or if you wish to exercise any of your data rights as described in Section 10 of this policy, you may contact our data protection point of contact using the details provided in Section 14 of this document.

3 Data We Collect

be999a collects personal data from players and visitors across several categories. The specific data collected depends on the nature of your interaction with the platform. The table below summarises the categories of personal data we collect and the primary context in which each category arises.

We do not collect special categories of sensitive personal data (such as health information, racial or ethnic origin, religious beliefs, or biometric data) unless this is specifically required for responsible gaming assessments and you have provided explicit consent for such processing.

4 How We Collect Data

be999a collects your personal data through the following channels and methods:

• Direct interactions: Data you provide when you register an account, complete the KYC verification process, make a deposit or withdrawal, contact our support team, or respond to a survey or promotion.
• Automated technologies: Data collected automatically when you browse or use the be999a platform, including technical data (IP address, device identifiers) and usage data gathered through cookies, server logs, and similar tracking technologies. See Section 8 for full details on our cookie practices.
• Payment service providers: Transaction reference data received from bKash, Nagad, Rocket, Upay, and other payment processors when you initiate a deposit or withdrawal to confirm the outcome and status of the transaction.
• Identity verification services: Where we engage a third-party KYC or anti-money-laundering screening service to verify the authenticity of identity documents you submit, that provider may return verification status data to be999a.
• Fraud prevention and AML screening tools: Technical signals and behavioural patterns generated during your use of the platform and cross-referenced against risk databases to protect platform integrity and comply with financial crime prevention obligations.

5 How We Use Your Data

be999a uses your personal data for the following specific purposes:

• Account management: Creating, maintaining, and administering your be999a player account, including verifying your identity and processing changes to your account details.
• Payment processing: Processing deposits, withdrawals, and refunds in Bangladeshi Taka (BDT / ৳) via bKash, Nagad, Rocket, Upay, and partner bank channels, and maintaining accurate financial records of all transactions.
• Identity verification (KYC): Confirming that you meet the minimum age requirement of 18 years, verifying the authenticity of your identity documents, and complying with know-your-customer obligations.
• Service delivery: Enabling you to access casino games, sports betting markets, live dealer tables, slots, blackjack, and all other features of the be999a platform.
• Customer support: Responding to your enquiries, handling complaints, and communicating with you about your account, deposits, withdrawals, or platform issues.
• Legal and regulatory compliance: Complying with applicable anti-money-laundering (AML) laws, responsible gaming obligations, fraud prevention requirements, and any requests from competent regulatory or law enforcement authorities.
• Responsible gaming: Monitoring gaming and betting activity to identify patterns that may indicate problem gambling behaviour, and providing timely access to responsible gaming tools and support resources.
• Platform security and fraud prevention: Detecting, investigating, and preventing fraudulent activity, abuse of promotions, use of automated tools (bots), multi-accounting, and other prohibited conduct.
• Platform improvement: Analysing aggregated usage data to improve the performance, reliability, and user experience of the be999a platform and its features.
• Marketing communications: Sending you relevant promotional offers, bonus notifications, and event updates (such as BPL, IPL, and T20 World Cup promotions) by email or platform notification, where you have not opted out of such communications. You may unsubscribe from marketing messages at any time by contacting [email protected].

6 Legal Basis for Processing

be999a processes your personal data on the following legal bases, depending on the specific purpose for which data is used:

• Contract performance: Processing your registration data, payment data, and gaming activity data is necessary to perform our obligations under the contract we have with you as a registered player (as set out in our Terms & Conditions). Without this processing, we cannot provide our services.
• Legal obligation: Processing for KYC identity verification, AML screening, and responses to regulatory or law enforcement requests is necessary for compliance with applicable legal obligations.
• Legitimate interests: Processing for fraud prevention, platform security, responsible gaming monitoring, and internal analytics is carried out on the basis of be999a's legitimate interests in operating a safe, fair, and sustainable gaming platform, provided those interests are not overridden by your privacy rights.
• Consent: Where we rely on your consent as the legal basis (for example, for certain marketing communications or optional analytics cookies), you have the right to withdraw that consent at any time without affecting the lawfulness of processing that took place prior to withdrawal. To withdraw consent, please contact us at [email protected].

7 Data Sharing & Third Parties

be999a does not sell, rent, or trade your personal data to any third party for their own commercial or marketing purposes. We share personal data only in the following circumstances and with the following categories of recipient:

• Payment service providers: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, and BRAC Bank receive transaction reference data necessary to process your deposits and withdrawals. Each provider handles your data in accordance with its own privacy policy.
• Game content providers: Third-party studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi may receive session data (player ID, game session reference, wager amount) necessary to deliver and render their game content within the be999a platform.
• Identity verification and KYC providers: Where we use a third-party verification service to authenticate identity documents, we share relevant document data with that provider solely for the purpose of completing the verification check.
• Fraud prevention and AML screening services: Aggregated technical and behavioural signals may be shared with risk screening services to identify and prevent financial crime and platform abuse.
• Legal and regulatory authorities: We will disclose personal data to competent authorities (including law enforcement bodies and financial intelligence units) where required by law or where disclosure is necessary to protect the rights, property, or safety of be999a, its players, or the public.
• Professional advisers: Lawyers, auditors, and accountants acting as service providers to be999a may access personal data on a confidential, need-to-know basis for the performance of professional advisory services.

All third parties with whom be999a shares personal data are required to handle that data in accordance with applicable data protection standards and are prohibited from using it for any purpose beyond what is strictly necessary for the contracted service.

8 Cookies & Tracking Technologies

be999a uses cookies and similar tracking technologies on the be999a.vip platform. A cookie is a small text file placed on your device by a website server to enable certain features and to collect information about how the site is used. The following categories of cookies are used on the be999a platform:

• Strictly necessary cookies: These cookies are essential for the platform to function and cannot be switched off. They enable core features such as user authentication, session management, security token validation, and fraud detection. No personal data is stored in these cookies beyond what is required for technical session management.
• Functional cookies: These cookies remember your preferences (such as your preferred game category or display settings) to provide a more personalised platform experience. They do not track your activity across other websites.
• Analytics cookies: be999a uses first-party analytics tools to understand how players interact with the platform — for example, which pages are most visited, how long sessions typically last, and which game categories are most popular. This data is aggregated and anonymised where possible and is used solely for internal platform improvement purposes.

be999a does not use third-party advertising cookies, social media tracking pixels, or any cookies that build a behavioural profile of you across the wider internet. You may manage cookie preferences through your browser settings. Note that disabling strictly necessary cookies will impair core platform functionality, including the ability to log in and play games.

9 Data Retention

be999a retains personal data for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following retention periods apply to the principal categories of personal data we hold:

• Account and identity data: Retained for the duration of your active account relationship with be999a and for a minimum of five (5) years following permanent account closure, to comply with AML record-keeping obligations.
• KYC and identity verification documents: Retained for a minimum of five (5) years following account closure or the date of the verified transaction, in accordance with applicable financial crime prevention requirements.
• Transaction and payment records: Retained for a minimum of five (5) years from the date of each transaction to support financial auditing, tax compliance, and AML obligations.
• Gaming and betting activity records: Retained for a minimum of three (3) years following account closure, to support responsible gaming monitoring, dispute resolution, and platform integrity investigations.
• Customer support communications: Retained for three (3) years from the date of the last communication in a support thread, or longer if the communication is directly relevant to a formal complaint or legal proceeding.
• Technical and usage data: Retained in anonymised or aggregated form for up to two (2) years for platform analytics purposes. Raw logs containing identifiable IP addresses are retained for a maximum of twelve (12) months.

When your personal data is no longer required for any of the above purposes and no legal retention obligation applies, be999a will securely delete or anonymise it in accordance with our data destruction procedures.

10 Your Rights

As a data subject whose personal data is processed by be999a, you have the following rights in relation to that data. To exercise any of these rights, please contact us at [email protected] with "Privacy Request" in the subject line. be999a will respond to verified requests within thirty (30) calendar days.

• Right of access: You have the right to request a copy of the personal data be999a holds about you, along with information about how that data is processed, the purposes for processing, and the categories of recipients with whom it has been shared.
• Right to rectification: You have the right to request that be999a correct any inaccurate personal data we hold about you, or complete any incomplete data, without undue delay.
• Right to erasure: You have the right to request the deletion of your personal data in circumstances where the data is no longer necessary for the purpose for which it was collected, where you withdraw consent (where consent is the legal basis), or where you have objected to processing and there is no overriding legitimate ground. This right is subject to be999a's legal retention obligations — we cannot delete data that we are legally required to retain.
• Right to restrict processing: You have the right to request that be999a restrict the processing of your personal data in certain circumstances, such as while a dispute about the accuracy of data is being resolved.
• Right to data portability: Where processing is based on your consent or on a contract, and is carried out by automated means, you have the right to receive the personal data you provided to be999a in a structured, commonly used, machine-readable format.
• Right to object: You have the right to object at any time to the processing of your personal data where that processing is based on be999a's legitimate interests. You also have the absolute right to object to the use of your data for direct marketing purposes at any time.
• Right to withdraw consent: Where be999a relies on your consent as the legal basis for processing, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of prior processing.

11 Data Security

be999a implements a range of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, or alteration. These measures include, but are not limited to:

• SSL 256-bit encryption in transit: All data transmitted between your browser or device and be999a's servers is encrypted using industry-standard SSL/TLS protocols. Look for the padlock icon in your browser's address bar when accessing be999a.vip.
• Encrypted storage: Sensitive data categories (including identity document data and payment reference data) are stored in encrypted form on secured servers with restricted access controls.
• Access controls: Access to systems holding personal data is restricted to be999a personnel on a strict need-to-know basis. All staff with access to personal data receive data protection training and are subject to confidentiality obligations.
• Intrusion detection and monitoring: be999a's infrastructure is continuously monitored for suspicious activity, unauthorised access attempts, and anomalous behaviour patterns.
• Secure payment processing: Financial transactions are processed exclusively through established, regulated payment providers (bKash, Nagad, Rocket, Upay) using their own secure payment infrastructure. be999a does not store full financial account numbers or payment credentials on its own servers.

While be999a takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security against all possible threats. You also have a role to play in keeping your account secure: use a strong, unique password for your be999a account, do not share your login credentials with anyone, and contact us immediately at [email protected] if you suspect any unauthorised access to your account.

12 Children's Privacy

The be999a platform is strictly for adults aged 18 years and above. be999a does not knowingly collect, process, or store personal data from individuals under the age of 18. If we become aware that a person under 18 has provided personal data to be999a or has registered an account, we will take immediate steps to suspend the account, delete the associated personal data, and return any deposited funds to the originating payment method.

Parents and guardians who believe that their child may have registered an account with be999a or provided personal data to the platform are requested to contact us immediately at [email protected] so that we can investigate and take appropriate remedial action without delay.

13 Changes to This Policy

be999a reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, changes in applicable law, or improvements to our platform and services. When we make material changes to this Privacy Policy, we will update the effective date displayed at the top of this document and, where practicable, notify registered players by email or by displaying a prominent notice on the be999a platform.

We encourage you to review this Privacy Policy periodically to stay informed about how be999a protects your personal data. Your continued use of the be999a platform following the publication of an updated Privacy Policy constitutes your acknowledgement of the revised terms. If you do not agree with any change to this Privacy Policy, you should cease using the platform and may request account closure by contacting our support team.

The version of this Privacy Policy that was in effect at the time any personal data was collected will govern the processing of that data, except where applicable law requires otherwise.

14 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or to the way be999a processes your personal data, please contact our support team using the details below. We aim to respond to all privacy-related enquiries within 24 hours and to resolve formal data rights requests within 30 calendar days.

• Email: [email protected] — please include "Privacy Request" or "Data Enquiry" in your subject line
• Support Hours: 24 hours a day, 7 days a week (Bangladesh Standard Time, UTC+6)
• Response Time: General enquiries within 24 hours; formal data rights requests within 30 calendar days

This Privacy Policy is written and maintained in the English language. In the event of any dispute regarding its interpretation, the English-language version shall be the definitive and controlling version. No translation of this document into any other language shall have legal effect or override the English-language version.